Frequently Asked Questions

 You can usually find us at the Umpqua Valley Farmers Market every Saturday from 9 AM to 1 PM, where our booth is filled with cozy scents and friendly faces. We often sell out quickly, which means online stock can be limited — but we’re working hard to change that. We’re adding extra pour days and setting aside inventory specifically for our website, so stay tuned for updates. If you’re looking for something special in the meantime, feel free to reach out through our contact form. We’d love to help bring your perfect candle to life. 

 Absolutely. Every candle is handcrafted with premium U.S.‑grown soy wax, blended with high‑quality fragrance and essential oils that meet strict safety standards. We’re committed to creating products that are clean, vegan, and toxin‑free, so you can enjoy beautiful fragrance with peace of mind. 

 Yes! We offer custom candles for weddings, events, gifts, and special occasions. If you have a scent in mind or want help creating something unique, just reach out — we love collaborating on meaningful, personalized pieces. 

We do. All orders over $60 ship free within the mainland United States. It’s our little way of saying thank you for supporting our small business.

 We want you to love your candle. While we don’t offer refunds, we do accept returns of unused products for store credit if the item doesn’t meet your expectations. Please note:

• Return shipping fees will be deducted from the store credit.
• Any signs of use or tampering will void the return, and the product will be sent back to you at your cost.
• All Limited‑Edition Subscription Boxes are final sale and cannot be returned or exchanged.

To begin a return, simply contact us — we’re here to help.

Please use the contact form below and we'd be happy to help.